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Courage in the workplace

In any walk of life showing strength in the face of fear is a trait desired by so many and having courage in the workplace is just as important. Unlike certain unteachable skills, courage is a behaviour deep within us all and with the correct teaching and encouragement, one that can flourish. Courage is the…

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Leadership Development
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The Psychology of Change

As people we enjoy comfort, routine, and a sense of security, but as soon as this is disrupted, we may experience both positive and negative, physical and psychological changes. Change is also prevalent in the working world and many of us would have never experienced change so significantly as we have in the last 24…

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Change and Resilience
Online Communication and Charlie Chaplin 2

Online Communication and Charlie Chaplin

One morning, back in early 2020, you woke up and walked a few steps to start work.  For some, working from home was already part of their routine but for many of us it was new and different.  As with any change, many of us hoped it would be temporary, and everything would go back…

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Management Development
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Unconscious bias and brave conversations

Bang on cue Raheem Sterling scores the winner for England as they secure top billing in their qualification group on Windrush Day. A great example of the integration of descendants from the British Commonwealth making their contribution for the benefit of England or the United Kingdom. Whilst this was a day of celebration and reflection…

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Leadership Development
Eight tips on Networking

Eight tips on Networking

I must be one of only a few people who doesn’t have Boris Johnson’s telephone number. The truth is as an ardent introvert I have let my networking really slip, at a time when I need it the most. After a few radical life changes, it feels like a good time to surface from the…

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Leadership Development
How to engage and motivate your team

How to engage and motivate your team

Why does employee engagement matter? In the workplace, studies consistently show that motivated employees outperform their counterparts. If your employees aren’t passionate about their jobs, and keen to make a difference, it’s a serious issue. Productivity will go down, and customer service and staff retention will suffer. But how do you motivate your team? Motivation…

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Leadership Development
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Five approaches to conflict management

Conflict exists everywhere and the workplace is no different.  We all bring our moods, perspectives, needs and personalities to work – and they can lead to differences with our colleagues. Left unresolved, collaboration gets lost and productivity falls.  Conflict makes most of us uncomfortable. Our emotions and hormones rise, we can blame others and then…

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Management Development
Who are you in crisis?

Who are you in crisis?

Before I make an attempt to answer this question, I would like to take a closer look at the etymological definition of the word “crisis”, so that we can all find a common point of reference. It turns out, it originally comes from the Greek word κρίσις (krisis) which means discrimination, decision. The noun is…

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Leadership Development

Remote viewpoints – keeping your finger on the (virtual) pulse

During the fallout from the much-talked-about Oprah Winfrey interview with the Duke and Duchess of Sussex, I must say I was more intrigued by the resignation of a key media figure. And no I don’t mean Piers Morgan. I am referring to the resignation of Ian Murray the Executive Director of a media industry body…

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Leadership Development
Manager as Coach model

Manager as Coach – the key to a leader-full organisation

A manager once told me that his approach to staff development was to push them into the deep end and see if they could swim. That’s may seem a bit extreme. On the other hand we can plan a long drawn out development programme where after two years the staffer would have finally gotten the…

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Management Development
Eight steps for great performance management conversations

Eight steps for great performance management conversations

I have not spoken with many leaders, managers and team members who would jump with enthusiasm at the phrase “It is time for a performance management conversation”. There is a lot of negativity in the air and within us when we listen to these words. Pressure goes up; it is time to prove how your…

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Management Development
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Delegation with confidence

Delegation is one of the questions that comes up a lot on management and leadership programmes. There seems to be a whole myriad of things that get in the way of delegating, from a lack of time to develop the team to the worry that, if something that is delegated goes wrong, it is the…

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Management Development
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