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Organisational Agility and Resilience

Future-proofing organisations to be able to respond and adapt at pace to changing market conditions and opportunities, including those presented by emerging technology. 

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Is your organisation experiencing:

  • Market changes – disruption due to new competitors, changing customer expectations and new or emerging technology. 
  • Performance not meeting expectations however you measure performance, whether through growth, profitability, customer satisfaction, effectiveness measures, we work with you to on a systematic review of the reasons and co-design solutions. For example, you may choose to refresh your strategy, align teams towards purpose or initiate a development programme. 
  • Mergers and acquisitions – changes in your organisation’s ownership and top teams may mean a realignment or redesign of the newly merged or acquired group. 
  • Talent management – difficulties acquiring or retaining key roles, ineffective succession planning and outdated performance management practices may benefit from an external view.  
  • Multigenerational gaps – perhaps you are struggling to retain millennials whilst wondering how to transfer the knowledge of long-standing employees close to retiring, or different attitudes to work and management are creating unnecessary friction.   
  • Limited career development opportunities – lack of opportunities for growth, advancement and skill development may encourage your best talent to look elsewhere.

Are any of these familiar to you? We can help. Roffey Park offers solutions-orientated consultancy to organisations on change and transformation. 

What types of support do we offer?

  • Thought partnerswe help you to gain clarity on complex, system-wide problems, bringing our experience of working with other clients and our thought leadership for new perspectives.   
  • Facilitation external facilitation of your team meetings means that you can be part of the exploration and solutioning. We are unencumbered by the past and unlimited by difficult relationships meaning that we can help you get to a place of truthful collective understanding more quickly.   
  • Diagnosisusing methods and tools developed over many different change and transformation projects, we can provide the data and insights you need.  
  • Advice and guidance our approach is highly participative and inclusive. Sometimes you need clear directional advice based on industry expertise. 
  • Solutionsour hallmark is collaborative co-creation of solutions, leading to faster adoption and lasting change that you can sustain internally using the same methods. 
  • Strategyregardless of what stage your strategic thinking is at, we can help you to assess whether your chosen strategy will be effective in addressing the change you want to see as well as determining your organisation’s capability to deliver what matters. 

Case Study: Organisational Agility & Resilience at an NHS Trust

Internal OD teams within a UK National Health Service Trust have been focused on a change and transformation plan following a review in 2022 where the standard of some services was deemed unacceptable. Problems recruiting staff for critical roles has meant the scaling back of services, affecting local communities and reported widely in press and social media.

Some toxic elements of culture felt by some staff, particularly the treatment of junior staff by those in senior posts.

After carrying out a series of sessions to listen carefully to the experiences, concerns and ideas of representatives across the whole hospital system, a team of Roffey Park consultants designed and facilitated a two-day in-person workshop. Over fifty participants including hospital managers, surgeons, nurses, allied health professionals and others began a collective journey to widen their understanding of the shared challenges.

Finding they had more in common with colleagues than expected, they aligned around a vision of improved services and identified five themes of work. Extending beyond the workshop, action groups were established of people empowered to make real improvements to the processes that matter to patients and staff.

We specialise in 4 key areas of OD&D

1

Organisational Health and Culture

2

Organisation Design

3

Leadership Cohesion

4

Organisational Agility and Resilience

Why choose Roffey Park

Our approach to change and transformation is to ‘do with’ rather than ‘do to’. Collaborative, participative and inclusive, we co-design processes and solutions with your teams. This means that we don’t have a fixed idea of the solution, instead we skilfully combine your deep organisational knowledge with our independent expertise from many other client projects.  

Our carefully selected team of experienced individuals have worked at senior leadership and board level, have a nuanced understanding of organisational performance and culture and have led change and transformation projects using a range of approaches. They understand first-hand the challenges of successfully leading strategic change and can therefore provide a highly practical level of support. 

Our consulting team have operated within a wide range of sectors, from NHS to charities, global industry to government departments, start-ups to recently merged. This team-based approach ensures the best fit for your organisation, allows rapid scaling and full flexibility 

We are: 

  • Committed to delivering long-lasting, positive change whilst building capability, not dependency 
  • Flexible and agile to respond to your emerging needs 
  • Trusted by some of the world’s most well-known organisations in the public, private, and not-for-profit sectors 
  • A research and credible thought leader in the world of work 
  • Respectful of your financial position; we offer competitive rates and will strive to optimise your budget 
  • The ‘Best Consultancy Partnership’ (2021) winner for our work with Ireland’s Department for Public Expenditure and Reform (DPER) 
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What our client says about our services

Dimensions (UK)

I have always valued the depth of expertise and the quality of ideas and responses Roffey Park brings to the table in response to the challenges we describe and how they tailor that to our business.

Andrew Needham | Harsco Environmental

There are no slides…the style is very experiential, and the facilitators are incredibly agile in their delivery, responding to individual needs and the business context.

Jamie Hewitt, Director of Finance | INTRAC

I have found the sessions invaluable in guiding and helping us with both the short and long term.

Sussex Health and Care

I feel more confident from what I have learned from the course. Career progression doesn’t feel as daunting as previously…I feel I can use what I learned from this course to grow in more than one aspect of my job role.

Harriet Attwood – Head of Talent Development | Jisc

Roffey Park has had positive ripple effects across Jisc in terms of a strong coaching and leadership culture and I’m proud of what the programme has achieved and continues to achieve!

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