Towards a more compassionate workplace in the events and hospitality sector

By: Meysam Poorkavoos

Roffey Park has conducted a comprehensive study with mia (meeting industry association) members using a survey and a series of focus groups to examine the following questions:
• How do we create a compassionate work environment in the event and hospitality sector?
• How does this impact on recruitment, staff retention, engagement and the bottom line?

In this paper we’ll share findings from the study and cover the following:
• Characteristics of a compassionate workplace in the event and hospitality sector
• The business case for compassion in the workplace
• The challenges of being compassionate in the sector
• Recommendations and guidelines on how to build a compassionate organisation

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