Mastering Conversation

By: Emily Cosgrove and Sara Hope

Mastering Conversation is the winning paper in Roffey Park’s Val Hammond Research Competition.

This paper explores the ingredients of great leadership conversations and how organisations are using the principles of internal coaching and mentoring to support better conversations. The authors share the current context for conversations within organisations and the key findings from their research as well as thoughts on how leaders within organisations might take steps towards holding more connective, empowering and business enhancing conversations.

The Val Hammond fund cements Roffey Park’s commitment to applied management research through expanding the diversity and reach of thinking aimed at improving the world of work. Val, formerly Roffey Park’s Chair and Chief Executive, is a keen supporter of Roffey Park’s proud tradition as a charitable research institute and is still deeply engaged in Roffey’s research work through her participation in Roffey’s research advisory group.

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