An employee perspective on trust during change

By: Sharon Varney and Julia Wellbelove

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How do employees view the trustworthiness of their organisation during change? What informs their judgments of organisational trustworthiness?

What can leaders do to sustain trust during turbulent times of organisational change?

What can HR/OD practitioners do?

This research explores the employee view of organisational change, and in particular its impact on perceptions of trust. Three in-depth case studies of organisations undergoing transformational change are used to investigate employee reactions to change and the types of action that support or undermine feelings of trust.


Read the executive summary of the research

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