Developing the skills and knowledge for effective organisational development practice.

Programme details

Dates

Horsham - ODP 31
All 3 Modules
Available
Module 1
8 - 10 January 2019
Available
Module 2
23 - 25 April 2019
Available
Module 3
2 - 4 July 2019
Available
Manchester - ODP 31
All Three Modules
Available
Module 1
23 - 25 January 2019
Available
Module 2
30 April - 2 May 2019
Available
Module 3
16 - 18 July 2019
Available
Bristol - ODP 31
All 3 Modules
Available
Module 1
19 - 21 February 2019
Available
Module 2
18 - 20 June 2019
Available
Module 3
17 -19 September 2019
Available

Organisational Development (OD)

In today’s fast paced, ever changing business environment, an organisation’s ability to respond is key to survival and success. It is not the ‘organisation’ however that decides when, why or how to respond, it’s the people within it.

Organisation Development (OD) is rooted in the deep connection between the best business processes and structures and the people working with them. Practising OD means balancing economic growth and impact with human systems perspectives, building an agile, resilient and emotionally intelligent workforce, promoting compassionate, ethical and sustainable leadership and organisational practices, and having a clear sense of purpose. It is concerned with creating great organisations!

Course Overview

Our highly practical in-depth programme will equip you with a core understanding of what OD is, with practical OD tools and techniques; it will improve your skills and provide you with greater awareness of self and group process. We achieve this by bringing theory to life through practice – using your real world situations and experiences as the starting point for deep learning.

The programme consists of 3 x 3 day residential modules:

  • OD at the individual level, – exploring your role, your skills and your daily interactions contextualised within your organisation
  • OD at the group level –  looking at highly effective group dynamics and group collaboration in the roll-out of organisational development
  • OD at the organisational and system level,  understanding what’s key to achieving transformational change at scale

Watch a video of a recent OD Practitioners course and hear what the participants thought of their experiences

Benefits for Organisations:

On completing Roffey Park’s OD Practitioners Programme, your OD professional:

  • Is an effective OD practitioner within their organisation
  • Is able to lead change management programmes with more confidence and impact
  • Has the skillset, tools and techniques to influence effectively
  • Can communicate across all levels and in challenging situations
  • Has a greater awareness of what influences people’s ability to embrace change in organisations and understands how to intervene effectively
  • Can successfully initiate and follow through participative approaches to complex change

Benefits for OD Practitioners:

  • Build your confidence and impact as an OD practitioner
  • Increase your self-awareness by identifying strengths and development needs in relation to a set of OD practitioner capabilities
  • Broaden your knowledge of the history and roots of OD practice and increase your knowledge of organisational design and culture and influencing and facilitation skills
  • Develop a systemic approach to identifying OD needs
  • Learn new tools to gather data and intervene effectively in organisational systems
  • Improve your knowledge of group dynamics and your ‘use of self’ and their impact on your OD practice
  • Grow your network of like-minded OD Practitioners in parallel roles across sectors

Graduate Certificate in Organisational Development

Participant learning, impact and application is deepened significantly through the Graduate Certificate in Organisational Development, validated by the University of Sussex. This is open to participants of the OD Practitioners Programme who subsequently attend four Learning Set meetings (1 day each) plus a half day virtually, after the end of the third module. Successful completion involves the production of a portfolio of work of approx. 5000 words or equivalent.

Someone told me before the programme: be under no illusion you are already doing OD. This programme will only give more confidence and tools. I disagree. This programme has enabled me to start to find more meaning and purpose in what I do. It’s been transformational. Moi Tu

Absolutely brilliant. A beautifully pitched journey through OD, self, group and organisations. Insightful, impactful, humbling, energising, uplifting and transformational. The best development programme I have been on. James Thompson, Senior HR Business Partner, Jaguar Land Rover

Massive insight into myself, my capability and my potential. I felt so much more attached to and involved in the experience than I ever thought I could. I learned more about myself and my potential than I ever thought possible. Philippa Richards, Learning and Development Manager, NFU Mutual

The OD Practitioners Programme is by far the best learning experience I’ve had. It was immersive, challenging, thought provoking, well-paced and quite therapeutic to boot. World class learning. Eddie Shephard, Head of Operations, Cello Signal  

OD Practitioner Course – Programme Summary

OD intervention can support teams and individuals of all levels perform more effectively and increase the learning capacity of an organisation as a whole. Effective OD within organisations, and across networks, is vital in making change programmes stick and this success is driven by people who understand OD and who have all the tools and techniques available to successfully influence and communicate with people in a range of situations. Our in-depth approach ensures you leave the programme as a highly effective OD Practitioner able to deliver successful and impactful organisational development back to your organisation.

Key features of our unique nine day, three-module programme:

Module 1 – The Individual

Mapping of OD
An overview and discussion of OD history, current relevance, values and definitions, inclusion, connecting and consulting, working with difference, partnership, ownership and the OD cycle

Self-Enquiry
Self-awareness and self-audit, use of ‘self’ and instrumentality, relational dynamics, the uniqueness of individual experience

Impact and influencing
Intended and actual impact in one-to-one interactions working with actors, giving and receiving feedback, putting new knowledge and insight into practice

Module 2 – The Group

Enquiry and intervention
Connecting individuals in groups, inclusion and  exclusion, noticing and intervening , enquiry and crafting incisive questions, storytelling and facilitating

Group dynamics
Bringing group dynamics theory to life through practice, exploring Gestalt principles e.g.  resolving unfinished business, building and examining group effectiveness

The power of groups
Large Group Interventions and Action Learning

Module 3 – The Organisation and System

Seeing the system
Diagnostic vs dialogic approaches, problems as patterns, levers for change, Organisation Workshop simulating systems and power dynamics

Culture
Understanding organisational culture and dominant mental maps, adaptive challenges, planned and emergent change, working through case study examples

Organisational Design
Traditional and contemporary approaches, relationship between organisation development and organisation design, organisation design models

Is this programme for me?

This programme is for you if:

  • You identify as working within the field of OD but aren’t yet comfortable with being called an ‘OD Practitioner’
  • You’re a change agent, manager or leader who recognises the importance of bringing people with you but want to have a greater insight into how to achieve this.
  • You have a background in HR, an aspiring HR Director perhaps, or are a Learning and Development professional or similar who wants to have more of an OD lens and add OD skills to your portfolio
  • You’re involved in local authority or public sector transformations which require changes in mindset as well as structures and services
  • You’re in the commercial sector and have been recognised as having OD ability
  • You work in a non-profit environment that is needing to attend to its internal dynamics as well as its commitment to its external mission and purpose.

People who enrol in the OD Practitioners Programme leave with clarified purpose and intent, more open to difference, are less attached to their own ‘rightness’, more committed to genuine dialogue as a route to change and have the confidence to engage differently with others towards that.

What will you be able to do at the end of the course?

Self-Awareness
You’ll be clear on your own skills, strengths and values and your unique contribution to OD. You’ll be skilled at using your experience and awareness of self to influence others and bring knowledge of the OD cycle to scope, question and contract for OD activity.

Group Dynamics
You’ll have the tools for effective enquiry and intervention that is truly inclusive. You’ll be aware of how to facilitate groups of all sizes and help them recognise and take responsibility for their own effectiveness.

System Skills
You’ll have a grounding in systems theory and organisational design, able to react effectively to adaptive challenges and map all stakeholders and their needs.

Balance the application of theory and practice
Participants who go on to complete the Graduate Certificate in OD, dive deeper into their own practice and skills of OD through a process of project-based and peer learning.

Programme Team

Programme Director – Cindy Cox

Steve Hearsum
Shelly Hossain
Ana Karakusevic
Tom Kenward
Toby Lindsay
Suzanne Penn
Andy Smith

To find out more about the programme contact Juliet Batchelor by email or telephone 01293 854059

We can also run this programme as an in-house programme which can be real value-for-money for groups of six or more. To find out more please contact Melissa Green by email or telephone 01293 854055

Diagnostic tools used on this programme

OD Capability Checklist, Rating Group Effectiveness (Schein), Organisation Performance Model Diagnostic (Burke-Litwin-Stringer), Diagnosing Organization Culture (Harrison and Stokes)

Programme Outline

The OD Practitioners Programme is divided into three modules, each three days long, which can be followed by additional time building a portfolio for the Graduate Certificate. The modules are structured around individuals, groups and organisations, often referred to in Organisational Development as self, group and system.

Module 1 – The Individual

Self-enquiry is a key component of the entire OD practitioner programme and at the start of module 1 you’ll be asking yourself some important questions: ‘what’s brought me here?’ ‘how expert am I feeling?’ ‘what are my strengths?’ ‘where could I usefully develop?’ Not only does this give you a benchmark for your knowledge journey, it helps us surface and work with differences right from the start.

Early on you’ll be introduced to a map of OD, giving you an overview and a grounding into what OD is and how the origins of OD influence its values and priorities. We’ll explore how inclusion is linked to values and look at how OD practitioners calibrate to, understand and challenge the norms around them.

We will explore the nature of contracting, from an internal and external OD perspective, bringing this to life within the group to illustrate the theory and practice.

Instrumentality is an important feature of module 1. We look at the use of self, the idea that who you are influences what you do, your decisions and actions and the impact you have on others.

On the third day of module 1, we bring in professional actors to give you the opportunity to try out and receive feedback on an important conversation you know you need to have with someone from your real world.

Module 2 – The Group

Groups is the theme for module 2 of the OD Practitioner Programme and you’ll start this module by very deliberately checking in with the group. This isn’t just about being friendly, enquiry is a key OD practitioner skill. You’ll learn what makes a good frame and how to ask insightful questions that really draw out opinions and perspectives of people in the room.

Before and during this module, you’ll be asked to think explicitly about inclusion and exclusion and your experiences of intervening in groups using the method of story circles. We’ll apply this method in practice by using it to explore your experiences of intervening, seeking to facilitate, or shift what’s going on in a group, which in turn gives you a new way to intervene with a group!

We’ll ask you to co-devise and co-facilitate an intervention for the group so you can experience what it’s like to collaborate in the planning and preparation as well as the delivery phase of an intervention. This is a feedback rich experience, as it’s immediately followed by self-critique and peer and tutor feedback.

Group dynamic theory underpins this whole module, and as a group you’ll use our group effectiveness questionnaire to score yourselves against that ranking. We’ll explore methods and group dynamic theories and throughout you’ll be asked to examine and voice what’s going on for you within the group.  This helps you move beyond politeness and get real.

The module concludes by looking at different approaches to Large Group Interventions, how to work productively with groups larger than 30, and Appreciative Inquiry, a methodology based on positive psychology.

Module 3 – The Organisation and System

The third module of the OD practitioners programme thinks about the organisation as a whole. It covers what we mean by systems, systems theory, and the different components of the system. You’ll be exploring the Burke-Litwin-Stringer model plus different ways of diagnosing culture, before circling back to the discussion in the first module around the distinction between a diagnostic and a dialogic take on OD. This includes exploring the informal interactions that make up the organisation and the concept of viewing problems as patterns.

You can bring your current organisational challenges, and using Human Systems Dynamics work through an approach for what to do when you don’t know what to do.

Within this module you’ll participate in a process called the Organisation Workshop, a day long simulation which creates a temporary system under pressure. This gives you a visceral experience of what it’s like in a heated environment, in the role of a top, middle, bottom, or client.

On the final day of module 3 you’ll look at traditional and contemporary approaches to organisational design as well as the relationship between organisation development and organisation design. We’ll share a range of organisation design resources for you to take away.

We conclude with a review of learning, to consolidate, highlight and celebrate what’s been significant for you personally and professionally before preparing those that are continuing for the Graduate Certificate.

The Graduate Certificate in Organisational Development

To graduate with a Certificate in Organisational Development validated by the University of Sussex, you will attend four further learning set meetings of one day each, join a virtual half day set meeting and complete a portfolio of work of approximately 5,000 words or equivalent.

Using a self-managed learning approach, you’ll look at what has excited and been meaningful for you from the OD practitioners programme and work with your peer group and a facilitator to agree what it makes sense for you to explore in more depth. You will establish your own learning goals and choose whether these are connected to skills development, theory or a practical, project-style approach – all set within your own context.

Of course, you’ll develop skills whilst learning and applying theory in practice and vice versa so you’ll end up achieving all three. Your work is assessed by your peer group, that form the learning set with a faculty representative responsible for maintaining standards.

Our graduate participants value their qualification and also the process of achieving it. They appreciate the social aspect of learning, sharing interests and having a stake in each other’s success, as well as their study being rooted in their genuine day-to-day interests and experiences. Plus, as you connect with  work produced by other set members you benefit from  four or five times the insight you’d have working on your own.

What you’ll get out of the OD Practitioners Programme

At the conclusion of the OD practitioners programme you’ll be making connections between all aspects of the programme and how it links to your work. You’ll realise how ‘self’ links to group, group links to system and the integration between it all. Beyond that you’ll see your ‘self’ more clearly in it.

The course offers a huge number of takeaways, including a wide variety of models and tools for you to decide what is appropriate for your work. Feedback from participants continuously highlights that the programme changes how they are as OD practitioners in addition to the benefits of the knowledge they have gained.  At Roffey Park, our experts are here to get the best out of you so you can give the best back, and the true measure of how effective our programme is, is in how self-sufficient, effective and motivated you are at the end of it.

To find out more about the programme contact Juliet Batchelor by email or telephone 01293 854059

We also run this programme as an in-house programme which can be real value-for-money for groups of six or more. To find out more please contact Melissa Green by email or telephone 01293 854055

Duration and fees

3 x 3 day modules

We recommend that you attend all modules in order, unless you are experienced in OD. Modules can be booked individually, to do so please email us.


Horsham: Residential: £7,500 + VAT

Fees are inclusive of all tuition fees, materials, meals and accommodation

Each module is available separately at £2500 + VAT

Book and pay for all three modules to receive a £300 discount. This discount applies to the full programme fee only.

 

Bristol, Horsham and Manchester: Non-Residential: £6,900 + VAT

Fees are inclusive of all tuition fees, materials and lunch

Each module is available separately at £2300 + VAT

Book and pay for all three modules to receive a £300 discount. This discount applies to the full programme fee only.

Graduate Certificate in OD:
£3,000 + VAT

4.5 day learning sets

The next Graduate Certificate in OD starts in April 2019.  Please contact us if you are interested in joining the cohort.


Programme director

Programme director

Cindy Cox

MSc, BA (Hons)