Being able to facilitate groups has never been more important in organisational life. Facilitation is a distinct discipline that is used across organisations from leading meetings and training courses through to resolving issues or gaining buy-in. Effective facilitation removes time wasted in unproductive discussions and enables decisions to be reached swiftly.

Course Overview

Facilitation Essentials is a one-day programme which provides an overview of the skills, mindset and techniques required to be a confident, effective facilitator. Participants will understand how to flex their approach for different situations and know how to handle common scenarios and have identified development areas going forwards with their practice.

This programme is for you if ….

  • You regularly run meetings or training courses and want to improve your impact
  • You lead a team and want to improve the quality and productivity of the group
  • You are new to the field of learning and development and want to begin to develop your facilitation skills


Achieving successful outcomes through effective facilitation has never been more important. You may need to run a meeting, a training course, solve a particular problem, or gain consensus to a course of action. Facilitation Skills is a highly interactive one-day course that will help you to design and manage successful facilitated events, which will help achieve your desired outcomes and to gain the commitment of all those involved

Delivery Formats

  • Face-to-face, in an open group, at one of our training centres
    You can select a start date and book here to follow one of our open programmes. This Facilitation Essentials course is regularly offered in our centres in Horsham (near London Gatwick airport), Dublin, Edinburgh, and Manchester. You will be amongst like-minded individuals from other organisations, so there is also an opportunity to compare notes and learn from your peers.
  • Face-to-face, in your own private group
    We can offer the same Facilitation Essentials programme uniquely for your organisation. We come to you, on-site or off-site, and deliver the standard programme, or even a custom version to further meet your organisational goals.
  • Live online
    We also deliver the exact same Facilitation Essentials programme through a rich blend of live, interactive online sessions, and pre- and post-reading and reflection. We use a range of up-to-the minute technologies, underpinned with our long-established learning management system. We provide a learning experience to remote, distributed or scattered teams with identical learning outcomes guaranteed. Live online programmes also save on travel time, accommodation fees and environmental impact.

Benefits for Participants

  • Understand how to confidently facilitate a meeting or group conversation
  • Be able to overcome difficult situations by understanding the complexities of what is going on from a content, procedure and process perspective
  • Be more productive by having better quality conversations with teams and groups
  • Have a baseline understanding of a range of facilitative approaches and why they may be more impactful in certain situations

Benefits for Organisations

Participants will gain an understanding of how to facilitate groups effectively.  They’ll understand how to engage groups in fruitful discussion and work together productively leading to better dialogue, decision making and collaboration in teams and groups With greater confidence and awareness of themselves and facilitative practice participants will have identified ongoing learning goals for their development.

Programme director

Photo of Andy Firth
Andy Firth ,BA (Hons), PGDip, NVQ4
Meet the team

When, where and prices

Location Course Duration in days Dates Status Residential price Non-residential price Options
Horsham 1 Available N/A £350 Book
Horsham 1 Available N/A £350 Book

Programme details

What is facilitation?

  • Exploring the definitions and models to understand what facilitation is and isn’t
  • Understand the range of stations and challenges where facilitation can be used and how to flex your approach accordingly

Core Facilitation Skills

  • Understand the core skills of listening, questioning, observing and feedback and how to adapt these
  • Introduce the concept of process to understand the subtleties happening underneath the surface

Facilitation practice

  • The programme is highly practical giving you lots of opportunity to practice and receive feedback from peers to gain deep insight into and develop your practice.

Need to customise this?

If this or any other programme is not quite what you’re looking for, remember that our consultants can customise an existing programme, or create a totally new one to fit your context. We can also deliver our open or custom programmes in-house at your office or venue of your choice.

Talk to us to find out more:

In the UK and Europe –  Telephone 01293 854059 or email

In Asia Pacific – Telephone 65 6549 7840 or email