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Eight behaviours that build trust

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October 19th, 2016

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Interpersonal trust is essential for an organisation’s success. Low interpersonal trust between employees results in high staff turnover, low employee engagement, and unnecessary monitoring, duplication and bureaucracy. New research by Roffey Park on trust in work relationships has highlighted eight specific behaviours that tend to foster interpersonal trust. Being transparent Transparency in interpersonal relationships is […]

Are people in the UK about to become unhappier?

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October 19th, 2016

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Every year since 2011, the Office of National Statistics has been conducting the personal well-being survey[1].  In it they ask a large sample of UK adults about how satisfied they are with life, the extent to which they feel things they do in life are worthwhile, how happy they feel and how anxious they feel. […]

Are you a compassionate leader?

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July 6th, 2016

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While I was reading the news, I came across a classic example of lack of compassion in an organisation. An employee, Toner, needed to take his terminally ill grandmother to hospital for a medical test and there was no one else in his family to do it. Toner was told by his boss that he […]

Are leaders sufficiently prepared for Scottish independence?

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September 17th, 2014

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Whatever the outcome of the vote on Scottish independence this coming Thursday, most commentators expect a period of uncertainty and widespread change to follow. We were somewhat surprised then, when in response to some questions we posed as part of our annual Management Agenda survey (the full results from which will be available in February […]

The Burden of Leadership

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February 28th, 2014

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Leaders are the focus of the majority of organisational change programmes from cultural change to performance management, but is this right?  Do we have an unrealistic expectation and idealised notion of leadership?  Are we holding leaders account for things that they can’t control?   This debate formed part of the discussion yesterday at Roffey Park’s launch […]