The Roffey Park Engagement Diagnostic Service measures and makes suggestions about ways to improve employee engagement. Building on Roffey Park’s reputation for both research and development, our Engagement Diagnostic Service combines a rigorously validated engagement survey with explorative focus groups and delivers a comprehensive report on engagement levels within your organisation.
High employee engagement levels can have a direct impact on an organisation’s bottom line. Employees want stimulating and worthwhile jobs to feel part of a successful organisation and for their work to contribute to their general happiness. Organisations benefit by employees being committed, motivated and ‘going the extra mile’.
Benefits
Roffey Park offers a whole diagnostic service, not just scaling. Our approach brings richness to the data and offers a number of benefits:
- Understand more clearly what motivates and engages your people
- Measure where you are now and increases in engagement over time
- Enhance your evaluation of various development and change programmes
- Benchmark against our comparison management group
- Determine the next steps for your organisation.
Applications
Our Engagement Diagnostic Service can stand alone, or add value to a wealth of interventions designed to enhance organisational effectiveness.
Also use it to evaluate:
- Culture and organisational change programmes
- Leadership and management development programmes
- Internal communications and employer branding programmes.
What is included
- A short on-line engagement survey for up to 500 people – larger numbers can be included at a small additional cost 3-4
- employee focus groups (one day) to explore what’s working and what can be done to further improve engagement levels
- A comprehensive report analysing quantitative and qualitative data to provide an overview of engagement levels within your organisation.
What you will receive:
A clear indication of employee engagement levels - benchmarked against managers in other organisations.
Overall engagement level
Based on our extensive research and work with clients, Roffey Park has developed an online survey using our engagement scale, which will measure employee engagement within the organisation and provide benchmarking against a comparison management group of 1000 cross-sector UK and international organisations.
Dimensions of engagement
Our engagement scale benchmarks your organisation on four key indicators.
- Commitment to the organisation:
considers issues of commitment and retention.
- Relationships at work:
considers issues of trust and relationships with colleagues.
- The job/role itself:
considers an individual’s interest in their work and the level of effort they feel prepared to put in.
- Payback:
considers issues of recognition, reward and how work contributes to an individual’s general happiness.
- Sample Characteristics
We will also break the findings down for your organisation for up to six different groups of your choosing (such as role, function, gender, age).
Explorative focus groups
Our experienced researchers will facilitate and gather data from up to four employee focus groups. The composition of these groups can be managed so that they accurately represent your employee profile. Using Appreciative Inquiry techniques we will explore what works in relation to engagement and what can be done to improve engagement levels even further.
Diagnostic report
A comprehensive report will be provided which incorporates the analysis of both quantitative and qualitative data and provides an overview of engagement levels within your organisation. This will include employees’ perspectives on what works and their tangible suggestions on how to raise engagement levels. We will conclude with recommendations based on the data and drawn from our extensive experience of working in the field.
To encourage openness, we guarantee anonymity to all who take part in the survey and focus groups. No individual will therefore be identifiable in the report.
Enhanced Engagement Diagnostic Services
To complement our standard Engagement Diagnostic Service package, we can offer additional services to enhance your understanding of employee engagement.
These can include:
Enhanced Engagement Scale
Additional related questions can be devised and analysed in conjunction with the engagement scale.
Employees can receive confidential feedback on their personal engagement level and how this compares with other managers to focus development activities or for use on programmes.
Additional focus groups
Extra focus groups can be run so that more employees can contribute their views. You may wish to explore the psychological contract within your organisation and identify what changes you need to make to improve levels of engagement.
We can also help you to explore pockets of ‘enlightenment’ where employees are sparking inspiration and change bottom-up.
Tailored exit interviews and surveys
Our new exit interview tool based on the psychological contract, provides valuable information from departing employees, which will help organisations understand their engagement levels.
We are happy to talk with you and develop an Enhanced Engagement Diagnostic Service package to meet your needs. If you would like to discuss this further, please contact our Research team
Our Services
Our Engagement Diagnostic Service offers a high-value package of quantitative and qualitative research for a competitive price of £5,950 +VAT.
For a more in-depth diagnosis, we offer Enhanced Engagement Diagnostic Services at a rate of £995 +VAT per day.
Any travel costs charged as extra
For further information please contact the Research team on +44 (0)1293 854034 or download our brochure. 
engagement diagnostic flyer.pdf