Essential skills and personal development for the manager-coach
Successful coaching is built on the effectiveness of the relationship developed between coach and individual. The key to this relationship is the self-awareness of the coach: their skills, qualities, personality, beliefs, values and life experience, all of which have an impact. Being sensitive to and aware of this is crucial to the success of the coaching process. This practical and hands-on programme will help to raise your self-awareness, personal impact and coaching style. It is designed for line managers in organisations and is also suitable for internal coaches wanting to develop their skills. You will be new to coaching or have some basic skills, or have experience and want to increase your effectiveness in this area. During the programme you will be introduced to a range of tools and models to improve your coaching relationships and outcomes, to develop greater confidence and to increase your competence as a coach. A core objective is to ensure you develop into an effective coach who contributes to increasing the performance of your team or others, and through them to the performance of the organisation as a whole.
Why should you attend this programme?
- To improve coaching skills that focus on outcomes
- To explore a range of tools and techniques to improve your coaching
- To gain greater understanding of your style, communication, attitudes and impact as a coach
- To improve self-awareness of your beliefs, values and feelings and how to manage these in a
coaching relationship
- To gain a better understanding of non-directive and directive approaches to coaching
- To tackle performance issues and move under-performance in some areas to average or good performance
- To gain personal development as a manager-coach.
Programme content
- The territory of coaching: defining coaching, the approaches used and application
- Coaching skills
- Coaching models for non-directive and directive coaching
- Increasing performance and tackling poor performance
- Exploring, establishing and eliminating the performance gap.
- Who are you as a self-aware coach, your coaching and communication style
- Understanding your beliefs, values and attitudes and how they influence your coaching interactions.
Who is it for?
You are an experienced manager who recognises the value that coaching brings to individuals and your organisation alike. Your organisation may be moving to a more facilitative style of leadership that asks more of its employees and its managers in terms of accountability, empowerment and taking self-responsibility for learning and development. Alternatively, you may be an HR professional or technical specialist who wants to become an effective internal coach.

Programme Director
Sabine Stritch
BSc, MCIPD