Developing skills of influence, assertion and confidence
When you deal with other people, inevitably you are judged on your own personal effectiveness rather than any ‘formal authority’ you may have. To successfully influence people in these situations, you need the confidence, clarity of purpose and the communication skills to fully express yourself.
This powerful programme equips participants with a repertoire of skills to help identify and develop your credibility and personal style. A key element of the programme is the workshops, which are tailored to individual needs. These provide invaluable opportunities to apply this learning to real work issues in a confidential setting.
Why should you attend this programme?
- Develop and practice the range of skills needed to influence others without authority
- Gain an increased confidence and ability to deal with challenging situations/relationships
- Demonstrate greater ability to gain buy-in from others and create the impact you want through increased personal presence.
Programme content
- Dynamics of the influencing process
- Developing flexibility of influencing style and strategy
- Distinguishing between passive, assertive and aggressive behaviour
- Building self-esteem and confidence
- Micro-skills of observation and active listening
- Influencing in groups
- Harnessing personal power to be more influential
- Links between personal power and impact
- Understanding self limiting beliefs/behaviours which undermine personal effectiveness.
Who is it for?
You are a manager, executive or professional who needs to successfully influence and communicate with people in a range of situations. You would like to build on your existing skills to enhance your impact, personal effectiveness, credibility and gain buy-in from others.
“Very enlightening and has equipped me with the tools necessary to take back into my life and make improvements.”
Vicki Horton
HR Officer/Recruitment Officer
Lawrence Graham LLP
Programme Director
Sharon Brockway
MSc, BSc (Hons)