What makes change successful in the NHS?

By: Jonny Gifford et al

This report presents the main lessons from a review of 15 change programmes that took place over recent years across NHS South of England (previously NHS South West, NHS South Central and NHS South East Coast).It sets out to help build understanding of what needs to happen for successful change in the NHS and how to deal with challenges in making systemic, cultural, large scale or rapid change.

The review is part of a larger piece of work led by NHS South of England that aims to support the ongoing improvement of the healthcare system.