Our staff are responsive and keen to assist and, if you advise us in advance, we will do our very best to provide appropriate assistance to meet your requirements.  Below you will find a list of some of the efforts we have already taken to make our facilities available to all.

Arrival

We have defined disabled use only parking spaces at the main entrance as well as a taxi drop off point.  The front doors at reception open automatically and a hearing induction loop is installed at the reception desk.

Bedrooms

There are three fully accessible bedrooms and a ground floor room with full wheelchair access including ensuite bathroom which can be requested at the time of booking.

Getting around

The vast majority of the site is on the level with internal ramps, lifts to first floors and there is a platform lift to the Sieff Restaurant.  Accessible toilets are available in all areas of the building.  Our Learning Resource Centre is situated on the first floor and is accessible by lift.  In addition the LRC staff offer to collect books or journals for participants and provide information or assistance during visits.

Food

Our Catering team will make every effort to accommodate specific dietary needs, where notified in advance.

Other information

  • Alternative seating is available for lumbar and high back support
  • A permanent hearing induction loop is fitted at Reception and in the Rob Hudson Suite
  • Large print versions of materials are available at prior request
  • BSL Interpreters can be made available at prior request
  • Assistance in exercising guide/hearing dogs is available on request. 

If you would like to make any special requests, please call Caroline Wright on +44 (0) 1293 854044 or email.

We are constantly seeking to improve accessibility both to our venue near Horsham and to our website. If you have any ideas or feedback about how easy either are to use, please let us know. You may, of course, be identifying an area that we are already aware of and are working on (some architectural challenges take longer to correct than others). But you may be bringing to our attention something we have not yet thought of. Either way, your comments and suggestions would be very welcome.